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Refund & Cancellation Policy

        Strict Subscription Policy: PrintDeck is a digital service. Once a subscription is purchased
        and the service is active, the amount is generally non-refundable.
    

1. Subscription Refunds

Since PrintDeck offers a Free Trial / Free Tier for all new users to evaluate the service, all payments are final and non-refundable.

We do not offer refunds for "change of mind," lack of usage, or if you forget to cancel your subscription before the renewal date.

Please utilize the free period to fully test the platform before committing to a paid plan.

2. Cancellation Policy

You may cancel your subscription renewal at any time to prevent future charges.

How to Cancel: You can cancel directly from your Shop Dashboard or by emailing astikverma05@gmail.com with your Shop ID.
Effect: Upon cancellation, your access to paid features will continue until the end of your current billing cycle. No further charges will be levied.

3. Service Interruptions & Liability

While we strive for 99.9% uptime, PrintDeck is provided on an "As Is" basis. We do not provide refunds or financial compensation for:

Scheduled maintenance windows.
Temporary service interruptions caused by third-party providers (e.g., Cloudflare, Google Auth issues, Supabase).
Loss of Business: We are strictly a software provider. We are not liable for any lost revenue, missed print orders, or customer disputes arising from technical downtime.

4. Shop Services

We do not handle refunds for print orders placed with shops. Any money paid to a print shop for printing services is outside our jurisdiction. You must resolve printing disputes directly with the shop owner.